Equitas Claims Group is a Louisiana firm that helps property owners document, value, and resolve insurance claims. We provide public adjusting, appraisal, and dispute resolution services when a claim is underpaid, denied, or stuck.
When your claim is underpaid, denied, or mishandled, we step in to inspect the loss, document the damage, prepare the estimate, and manage the claim process for you.
See loss types we handle →Need documented ammunition to invoke appraisal? We prepare a line-by-line independent damage estimate your carrier can't ignore.
Get a Demand Estimate →When the amount of loss is in dispute, we serve as your named appraiser — fighting for the full value your policy owes.
Discuss Your Dispute →When two appraisers can't agree, William serves as a neutral umpire by mutual agreement, with strict procedural separation.
Request Umpire Services →Document your property before you need to prove anything. Professional, timestamped baseline with iGuide LiDAR and Custodian Service.
Learn About OnRecord →William Brannon was born and raised in New Orleans and has been in the insurance industry since 2017. He started on the carrier side as a daily adjuster and worked his way into reinspection and ADR work. One thing William noticed early was that desk adjusters and field inspectors would regularly miss tens of thousands of dollars in damage during the initial inspection. He saw what a difference proper documentation made, and he wanted to be on the side of the process that fought for the homeowner from the start.
Family is everything to William. He shows up, he doesn't miss events, and that same instinct carries into how he handles every file. Outside the office, you'll find him running, biking, hunting, traveling with his wife, following the financial markets, or at home with Oliver, their cat.
Whether you're dealing with a denied claim, a low settlement offer, or a dispute that needs a formal path forward, the conversation starts here. Free. Confidential. No obligation.
Equitas Claims Group is a Louisiana firm that helps property owners document, value, and resolve insurance claims. We provide public adjusting, appraisal, and dispute resolution services when a claim is underpaid, denied, or stuck.
Equitas Claims Group is a Louisiana-licensed public adjusting firm. We serve property owners at every stage of the claims process, from pre-loss documentation through formal dispute resolution. Find your situation below.
Your carrier has a team working to limit what they pay. You deserve representation too. We take over the claim: inspection, documentation, estimating, and every carrier conversation, from the moment you hire us.
When the carrier won't move, you need documented ammunition. A Demand Estimate is a detailed, line-by-line scope built to support your demand letter or invoke appraisal, without taking over the entire claim.
When the amount of loss is in dispute and appraisal is invoked, we serve as your named party appraiser. William has completed 200+ formal appraisals across Louisiana, Texas, Mississippi, Alabama, and Florida.
Nearly half of Louisiana property claims close without payment, usually because there's no documentation of pre-loss condition. OnRecord creates a professional, timestamped baseline of your property using LiDAR 3D capture, exterior measurement reports, aerial roof data, and full photo documentation. You receive your complete OnRecord packet, and the original file stays with us under licensed custody with priority response when a loss occurs. From $695.
When two appraisers can't agree on the amount of loss, an umpire is named to break the deadlock. William serves as a neutral umpire by mutual agreement of the parties, with strict procedural separation from any other engagement.
Every engagement starts with an honest conversation. Tell us where you are, and we'll tell you exactly what we can do and whether we're the right fit.
You filed. They said no. A denial is not a final answer. It's the beginning of a conversation. We review what they rejected and build the case to challenge it.
You got an offer, but it doesn't cover what was actually lost. We inspect the damage, rebuild the estimate, and fight for the number that reflects reality.
Unanswered calls. Delayed responses. Requests for documentation that never resolve anything. We move stuck claims, and we know exactly which pressure to apply.
If the amount of loss is in dispute and appraisal is being invoked, we serve as your named party appraiser and build the documented record.
These are anonymized results from actual Equitas files. Every figure is documented in the underlying file. Past results do not guarantee future outcomes. They show what thorough documentation and relentless advocacy can look like.
"The carrier's inspector missed most of the roof and all of the interior water damage. Their offer didn't come close to covering the actual loss."
"Initial offer was $3,500. Complete exterior envelope damage had been overlooked and the full interior scope wasn't addressed."
"The carrier's scope was a fraction of the actual damage. Comprehensive reinspection and documentation told a very different story."
"Carrier issued a full denial citing wear and tear. After full reinspection and documentation, the loss was reframed as a covered peril and the denial was overturned."
"Carrier produced a partial scope. Reinspection and re-estimating documented the full extent of structural and interior damage."
"Carrier offered roughly half of what the documented scope supported. The supplemental file laid out the gap in detail and the claim resolved well above the original offer."
Six anonymized results from actual Equitas files. Names and exact addresses redacted for client privacy. Contact us to discuss your specific situation.
The initial conversation is free, confidential, and takes about 15 minutes. William will review your situation personally and tell you exactly where things stand.
Louisiana closely regulates public adjuster engagements. That means your fee, the scope of representation, and every term of the agreement are disclosed in writing before anything is signed. You know exactly what you're agreeing to before we begin.
For appraisal and umpire services, fees are quoted upfront and agreed to before any work starts. Either way, the initial conversation is always free. No cost, no obligation.
William Brannon was born and raised in New Orleans and has been in the insurance industry since 2017. He started on the carrier side as a daily adjuster and worked his way into reinspection and ADR work. One thing William noticed early was that desk adjusters and field inspectors would regularly miss tens of thousands of dollars in damage during the initial inspection. He saw what a difference proper documentation made, and he wanted to be on the side of the process that fought for the homeowner from the start.
Family is everything to William. He shows up, he doesn't miss events, and that same instinct carries into how he handles every file. Outside the office, you'll find him running, biking, hunting, traveling with his wife, following the financial markets, or at home with Oliver, their cat.
Appraisal & umpire services also available in TX, MS, AL, FL
If you have a question that isn't here, the fastest answer is a phone call. We pick up.
Your carrier's adjuster represents your carrier. A public adjuster represents you. We handle the documentation, the estimate, and all carrier communication so you have a professional advocate who has no financial incentive to minimize your loss. What makes Equitas different is that William came from the carrier side. He knows exactly how carrier adjusters scope claims, and he builds files that are specifically harder to argue against.
Public adjusting in Louisiana is regulated under RS 22:1701 et seq. Our fee structure is disclosed in writing before any engagement begins. You'll know the full terms before you sign. For Demand Estimates, appraisal, and umpire services, fees are flat or quoted upfront and agreed to in advance. The initial claim review is always free.
In many cases, no. Settled claims can often be supplemented when new or previously undocumented damage is identified. Denied claims can sometimes be reopened under certain conditions. The more time that passes, the fewer options are available, so the best thing to do is call us now. The first conversation is free and takes 10 minutes.
Yes. We work directly with plaintiff attorneys on appraisal representation, Demand Estimates, and claims file review. If you have a client whose claim has reached an impasse, we can serve as their named appraiser, build the documented basis for invoking appraisal, or assist with the underlying file review.
We are licensed and active throughout Louisiana including New Orleans, Baton Rouge, Lafayette, Shreveport, Lake Charles, Houma, Thibodaux, Slidell, and all surrounding parishes. For appraisal and umpire engagements, we also accept assignments in Texas, Mississippi, Alabama, and Florida.
OnRecord is a professional property documentation service that creates a timestamped baseline of your home's condition before a claim ever occurs. Every file includes a Hover 2D exterior measurement report, an iGUIDE 3D LiDAR walkthrough of every interior room, aerial roof measurements, and full photo documentation of the entire property. You receive your complete OnRecord packet, and the original file stays with us under licensed custody with priority response when a loss occurs. In Louisiana, where nearly half of all claims close without payment, the homeowners who have a documented baseline before a loss are in a fundamentally different position than those who don't. Starting at $695. See OnRecord packages →
Whether you're dealing with a denied claim, a low settlement offer, or a dispute that needs a formal path forward, the conversation starts here. Free. Confidential. No obligation.
We'll respond within one business day, usually the same day.