Dispute Resolution

When Your Claim Hits a Wall.

Demand Estimates, Appraisal, and Umpire services when your insurance claim gets stuck.

Get a Free Review or call (504) 408-6327
Louisiana puts a deadline on property insurance claims. The window doesn't stay open forever.
200+Appraisals
CertifiedAppraiser
FullyInsured
5States
Three Paths Forward

Pick the one that fits your file.

01

Demand Estimate

Your supplements are being ignored, or you're about to invoke appraisal. A Demand Estimate puts your full scope on paper with professional pricing — a record that's hard to ignore.

Carrier ignoring your supplements
You've sent supplements and the carrier won't acknowledge them. A Demand Estimate builds an independent, line-by-line scope with professional pricing — giving you documented leverage to force a response or escalate.
Preparing to invoke appraisal
Before invoking the appraisal clause, you need a clear position on the amount of loss. The Demand Estimate becomes the foundation of your appraisal file, putting you in the strongest position possible.
Attorney needs documented scope
If your claim is in litigation or heading there, your attorney needs a professional scope and estimate. We build that file to the same standard carriers use internally, giving your attorney the ammunition to support the demand.
Second opinion on the carrier's estimate
If the carrier's estimate doesn't add up, get a professional second opinion. A Demand Estimate lays out the scope line by line so you can see exactly what was missed or underpriced.
Request a Demand Estimate →
02

Appraisal

When both sides agree coverage exists but disagree on the amount of loss, the appraisal clause settles it. William serves as a competent, impartial appraiser — residential or commercial.

You invoked appraisal, need a named appraiser
You have invoked the appraisal clause and need a competent, impartial appraiser to serve on the panel. The named appraiser inspects the property, prepares an independent line-item evaluation, and participates in the joint panel process with the carrier's appraiser and the umpire. Every engagement starts with a written conflict check and a flat fee disclosed upfront.
The carrier invoked appraisal
When the carrier invokes appraisal, the policyholder still names their own competent, impartial appraiser. The process is the same either way: inspection, independent evaluation, and participation on the panel under the procedural standards of RS 22:1892. Conflict check and flat fee are disclosed before engagement.
Attorney referring a client for appraisal
Attorneys with clients heading into appraisal can refer the engagement directly. William accepts appointment as the policyholder-named appraiser, performs the inspection, prepares a line-item evaluation, and participates in the panel under standard procedural rules.
Large or complex commercial loss
Commercial appraisals often involve multiple buildings, BPP schedules, and specialized equipment. William has participated in appraisal engagements up to $8M and works comfortably at scale, from small retail to multi-property commercial complexes.
Request a Free Review →
03

Umpire

When two appraisers can't agree, a neutral umpire decides. William accepts mutual-agreement and court-appointed umpire engagements, residential and commercial.

Residential impasse
You've exchanged positions and the numbers aren't converging. William reviews both scopes independently, conducts his own inspection if warranted, and issues a binding determination on the amount of loss.
Commercial or multi-building file
Complex commercial files with multiple coverage categories, BPP, or specialized construction don't slow the process down. William has handled umpire engagements up to $8M and works comfortably at scale.
Court-appointed umpire
William accepts court appointments and applies the same procedural standards, conflict checks, and documentation rigor as any mutual-agreement engagement.
Request Umpire Engagement →
Documented Results

Every file handled personally.

Swipe →
Hurricane
Lafayette Parish, LA
Carrier Offered
$8,772
Resolved At
$113,150
+1,190% Appraisal Award
Wind
Orleans Parish, LA
Carrier Offered
$3,563
Resolved At
$135,554
+3,704% Appraisal Award
Hurricane
Lafourche Parish, LA
Carrier Offered
$85,591
Resolved At
$274,179
+220% Appraisal Award
Denial Overturned
Jefferson Parish, LA
Carrier Position
Full Denial
Resolved At
$75,310
Denial Overturned Appraisal
Tornado
Shreveport, LA
Carrier Offered
$79,311
Resolved At
$195,090
+146% Appraisal Award
Hurricane
St. James Parish, LA
Carrier Offered
$103,670
Resolved At
$227,410
+119% Appraisal Award
Hurricane
Slidell, LA
Carrier Position
Under Deductible
Resolved At
$121,994
Denial Overturned Appraisal
Hail
Lafayette, LA
Carrier Position
Full Denial
Resolved At
$32,456
Denial Overturned Appraisal
Water
St. Tammany Parish, LA
Carrier Offered
$12,440
Resolved At
$67,825
+445% Appraisal Award
Hurricane
Terrebonne Parish, LA
Carrier Offered
$41,200
Resolved At
$189,750
+360% Appraisal Award
Common Questions

Straight answers.

How does the appraisal process work in Louisiana?
Appraisal is built into almost every Louisiana homeowner policy. When you and your insurer agree coverage exists but disagree on the amount of loss, either side can invoke it. You pick an impartial appraiser, the carrier picks one, and they jointly pick a neutral umpire. Any two of the three signing the same amount makes that number binding.
Who pays for the appraisal — me or my carrier?
Each side pays their own appraiser. The umpire's fee is split evenly between you and the carrier. Equitas discloses flat fees for appraisal and umpire work in writing before any work begins.
How long does an appraisal take?
Most residential appraisals wrap up in 60 to 120 days from the date of demand. Simple interior water or roof files move faster. Hurricane losses with multiple trades or large commercial inventories take longer. The biggest delay is usually how quickly both appraisers agree on an umpire.
What's the difference between a public adjuster and an appraiser?
A public adjuster represents the policyholder from notice of loss through settlement — negotiating, documenting, and advocating for the homeowner. An appraiser is an impartial role under the policy's appraisal clause to decide the amount of loss. William holds both credentials and keeps the roles separate file by file.
When should I invoke the appraisal clause?
Appraisal is the right tool when you and your carrier agree coverage exists but are far apart on the dollar amount — typically several thousand dollars or more. It is not the right tool when the dispute is about whether damage is covered or whether the carrier is acting in bad faith. We review your file and policy before recommending appraisal.
Is the appraisal award binding? Can I appeal it?
Yes. A properly executed award, signed by any two of the three panel members, is binding as to the amount of loss. The award can only be challenged on narrow grounds — fraud, evident partiality of the umpire, or an appraiser exceeding their authority.
Does invoking appraisal waive my right to sue for bad faith?
No. Appraisal resolves the amount of loss only. It does not decide coverage, does not address bad faith, and does not extinguish your right to pursue a bad faith claim under Louisiana RS 22:1892 or RS 22:1973 if the carrier misused the process.
What if my insurance company refuses to appraise?
If the appraisal clause applies and the carrier refuses, the policy is being breached. The remedy is a motion in state court to compel appraisal, and Louisiana courts have consistently enforced these clauses. Documentation of an unjustified refusal can also support a bad faith claim.
Should I send a demand letter before going to appraisal?
Often yes. A documented Demand Estimate paired with a demand letter can resolve the dispute without appraisal, or position the file strongly if appraisal becomes necessary. We build the estimate to the same standard carriers use internally.
Can my contractor or family member serve as my appraiser?
No. The appraisal clause requires a competent, impartial appraiser. Contractors with a financial interest in the repairs and family members have disqualifying conflicts. Choosing a non-impartial appraiser can void the award.
What does Louisiana RS 22:1892 require for appraisal?
RS 22:1892 sets the procedural framework for property insurance claims, including timelines, documentation standards, and the process when claims are disputed. It establishes the statutory basis for appraisal procedures and related remedies like bad faith claims when carriers fail to comply.
How is an umpire chosen, and what does the umpire do?
The two appointed appraisers select the umpire by mutual agreement. If they can't agree, either side can petition the court to appoint one. The umpire acts as a neutral tiebreaker — reviewing both scopes, conducting their own inspection if warranted, and issuing a determination. Any two of the three panel members signing the same amount makes it binding.
Tell Us About Your Dispute

We'll call you back the same business day.

Three fields. No obligation. Your information stays with Equitas.

No obligation. Your information stays with Equitas Claims Group and is used only to return your call.

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William or someone from the Equitas team will reach out the same business day. If you need us right now, call (504) 408-6327.

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Dispute Resolution

When Your Claim Hits a Wall.

Demand Estimates, Appraisal, and Umpire services for Louisiana property insurance disputes. We document your position so the carrier can't ignore it — and serve as impartial appraisers and umpires when the file needs a neutral voice.

Louisiana puts a deadline on property insurance claims. The window doesn't stay open forever — don't wait past yours.
LA PA LICENSE #799051 CERTIFIED APPRAISER FULLY INSURED LA · TX · MS · AL · FL
Documented
$80M+
In Property Claims
1,000+ files handled personally since 2017
200+
Appraisals

Over 200 formal appraisals across five states — residential and commercial. Every file is handled by William personally. No hand-offs, no associates.

5 States
$8M Largest File
Residential + Commercial

Source: Equitas Claims Group, documented case files 2018–2025

WHAT WE OFFER

Three Paths Forward. One Standard.

Dispute resolution isn't one-size-fits-all. If your claim is stuck, you choose the path that fits where you are.

Dispute resolution is for you if:
The carrier won't move on their number
Your supplements are being ignored
Appraisal has been invoked (or will be)
You need documented scope for an attorney
Two appraisers are at an impasse
01

Demand Estimate

PRE-LITIGATION TOOL

The Carrier Won't Move. Now What.

You've submitted supplements and the carrier won't budge, or you're heading toward appraisal and need a documented position on the amount of loss. A Demand Estimate puts your full scope on paper with professional pricing, creating a record that's hard to ignore.

Carrier ignoring your supplements

You've sent supplements and the carrier won't acknowledge them. A Demand Estimate builds an independent, line-by-line scope with professional pricing — giving you documented leverage to force a response or escalate.

Get a free review
Preparing to invoke appraisal

Before invoking the appraisal clause, you need a clear position on the amount of loss. The Demand Estimate becomes the foundation of your appraisal file, putting you in the strongest position possible.

Get a free review
Attorney needs documented scope

If your claim is in litigation or heading there, your attorney needs a professional scope and estimate. We build that file to the same standard carriers use internally, giving your attorney the ammunition to support the demand.

Get a free review
Second opinion on carrier's estimate

If the carrier's estimate doesn't add up, get a professional second opinion. A Demand Estimate lays out the scope line by line so you can see exactly what was missed or underpriced.

Get a free review
Demand Estimate is for you if:
Your supplements keep getting ignored
You're preparing to invoke appraisal
Your attorney needs a documented scope
You want a second opinion on the carrier's estimate
You're not ready for full PA representation but need professional documentation
02

Appraisal

DISPUTE RESOLUTION

An Impartial Appraiser Who Understands the File.

When a claim reaches an impasse over the amount of loss, most property insurance policies include an appraisal clause. Either party can invoke it. Once invoked, each side names a competent and impartial appraiser, and the two appraisers attempt to agree on the amount. If they cannot, a neutral umpire decides remaining line items. William has completed 200+ formal appraisals across five states and serves each engagement as a competent, impartial appraiser under Louisiana RS 22:1892.

You invoked appraisal, need a named appraiser

You have invoked the appraisal clause and need a competent, impartial appraiser to serve on the panel. The named appraiser inspects the property, prepares an independent line-item evaluation, and participates in the joint panel process with the carrier's appraiser and the umpire. Every engagement starts with a written conflict check and a flat fee disclosed upfront.

Discuss availability
The carrier invoked appraisal

When the carrier invokes appraisal, the policyholder still names their own competent, impartial appraiser. The process is the same either way: inspection, independent evaluation, and participation on the panel under the procedural standards of RS 22:1892. Conflict check and flat fee are disclosed before engagement.

Discuss availability
Attorney referring a client for appraisal

Attorneys with clients heading into appraisal can refer the engagement directly. William accepts appointment as the policyholder-named appraiser, performs the inspection, prepares a line-item evaluation, and participates in the panel under standard procedural rules. Role strictly separated from any Equitas representational work on the file.

Discuss availability
Large or complex commercial loss

Commercial appraisals often involve multiple buildings, BPP schedules, and specialized equipment. William has participated in appraisal engagements up to $8M and works comfortably at scale, from small retail to multi-property commercial complexes.

Discuss availability
Appraisal is the right path if:
Both sides agree coverage exists, but disagree on the amount of loss
Appraisal has been invoked (by either side)
Your attorney needs a named appraiser for the panel
You want a panel member with 200+ engagements and experience on both sides
Your claim is residential or commercial
03

Umpire

NEUTRAL SERVICE

A Neutral Umpire Who Knows the File.

When the two appraisers cannot reach agreement, the neutral umpire decides remaining line items. William has participated in 200+ formal appraisals on both sides of the table — policyholder-named and carrier-named — and understands line-item disputes across residential and commercial files. Every umpire engagement begins with a written conflict check and a flat fee disclosed before acceptance. Determinations are written, itemized, and grounded in the evidence on the file.

Residential impasse

You've exchanged positions and the numbers aren't converging. William reviews both scopes independently, conducts his own inspection if warranted, and issues a binding determination on the amount of loss.

Discuss availability
Commercial or multi-building

Complex commercial files with multiple coverage categories, BPP, or specialized construction don't slow the process down. William has handled umpire engagements up to $8M and works comfortably at scale.

Discuss availability
Court-appointed

William accepts court appointments and applies the same procedural standards, conflict checks, and documentation rigor as any mutual-agreement engagement.

Discuss availability
Why appraisers choose William as umpire:
200+ appraisals on both sides — policyholder and carrier
Conflict check and procedural separation on every file
Flat fee disclosed before acceptance — no surprises
Residential and commercial, any scale
Licensed across LA, TX, MS, AL, and FL
HOW IT WORKS

Four Steps to Resolution.

From free claim review to documented resolution, here's what to expect.

Step 01

Free Claim Review

We review your claim, your policy, and the carrier's position. We tell you which path makes sense and what to expect.

Step 02

Inspect & Document

William inspects the property and builds a complete, line-by-line scope using the same platforms carriers use.

Step 03

Document & Deliver

A Demand Estimate, an appraisal evaluation, or an umpire determination — every deliverable rests on documented evidence and standard estimating platforms.

Step 04

Resolve

Demand Estimates lead to carrier negotiation; appraisal and umpire engagements close through the panel process. The role shapes the path — the file stays documented throughout.

WHY EQUITAS

Built for the Hardest Part of the Claim.

Carrier-Trained Documentation

We build files the way carriers expect to see them. Same platforms, same format, same rigor. The difference is we don't leave things out.

200+ Appraisals. One Adjuster.

William handles every appraisal, demand estimate, and umpire engagement personally. No hand-offs. You always know who's working your file.

Five-State Jurisdiction

Licensed and active in Louisiana, Texas, Mississippi, Alabama, and Florida. Residential and commercial properties at any scale.

SELECTED CASE EXAMPLES

When the Numbers Matter Most.

Selected case examples from the firm's Demand Estimate and denial-reversal work, where careful reinspection and documentation produced a materially different scope than the carrier's initial position. Past results do not guarantee future outcomes and individual files vary.

Hurricane
Lafayette Parish, LA
Carrier Offered
$8,772
Resolved At
$113,151
+1,190% Appraisal Award
Wind
Orleans Parish, LA
Carrier Offered
$3,563
Resolved At
$135,555
+3,704% Appraisal Award
Hurricane
Lafourche Parish, LA
Carrier Offered
$85,591
Resolved At
$274,180
+220% Appraisal Award
Denial Overturned
Jefferson Parish, LA
Carrier Position
Full Denial
Resolved At
$75,310
Denial Overturned Appraisal
Water
St. Tammany Parish, LA
Carrier Offered
$12,440
Resolved At
$67,825
+445% Appraisal Award
Hurricane
Terrebonne Parish, LA
Carrier Offered
$41,200
Resolved At
$189,750
+360% Appraisal Award
Questions We Get Asked

Straight answers to the questions
you're already Googling.

The things homeowners and appraisers ask us most — about appraisal, demand estimates, umpire selection, and what Louisiana law actually requires. No legal fog.

How does the insurance appraisal process work in Louisiana?+

Appraisal is an alternative to a lawsuit built into almost every Louisiana homeowner policy. When you and your insurer agree that coverage exists but disagree on the dollar amount of the loss, either side can invoke the appraisal clause.

You pick a competent, impartial appraiser. Your carrier picks one. The two appraisers jointly select a neutral umpire. Each appraiser evaluates the loss. Any two of the three panel members (both appraisers, or one appraiser and the umpire) signing the same amount makes that number binding as to the amount of loss.

When should I invoke the appraisal clause?+

Appraisal is the right tool when you and your carrier agree coverage exists but are far apart on the dollar amount of the loss — typically several thousand dollars or more. It is not the right tool when the dispute is about whether damage is covered, whether a cause of loss is excluded, or whether your carrier is acting in bad faith.

We review your file and your policy before recommending appraisal. Invoking it when the real issue is coverage can cost you leverage you didn't need to give up.

Who pays for the appraisal — me or my insurance company?+

Each side pays their own appraiser. The umpire's fee is split evenly between you and the carrier. That structure is standard under Louisiana RS 22:1892 and in the appraisal clauses of nearly every homeowner policy.

Our flat fees for appraisal and umpire engagements are disclosed in writing before any work begins, so the number is never a surprise.

Is the appraisal award binding? Can I appeal it?+

Yes. A properly executed appraisal award, signed by any two of the three panel members, is binding as to the amount of loss. It sets what your carrier owes and what you accept.

The award can only be challenged in court on narrow grounds — fraud, evident partiality of the umpire, or an appraiser exceeding their authority by deciding coverage questions instead of valuation. In practice, once the award is signed, it is the final number.

How long does an insurance appraisal take?+

Most residential appraisals in Louisiana wrap up in 60 to 120 days from the date of demand. Simple interior water or roof files can move faster. Hurricane losses with multiple trades, engineering reports, or large contents inventories take longer.

The biggest delay factor is usually how quickly both appraisers can agree on an umpire and how organized the documentation is going in — which is where strong file preparation makes a measurable difference.

Does invoking appraisal waive my right to sue for bad faith?+

No. Appraisal resolves the amount of loss only. It does not decide coverage, it does not address bad faith, and it does not extinguish your right to pursue a bad faith claim under Louisiana RS 22:1892 or RS 22:1973 if your carrier misused the process — delaying, lowballing, or ignoring clear documentation.

Louisiana courts have repeatedly confirmed that bad faith claims survive appraisal. If your carrier's conduct supports one, the appraisal award does not close that door.

What if my insurance company refuses to appraise?+

If the appraisal clause applies and the carrier refuses to participate, the policy is being breached. The remedy is a motion in state court to compel appraisal, and Louisiana courts have consistently enforced these clauses.

Refusing to appraise while continuing to underpay the claim can also support a bad faith claim. When we see an unjustified refusal, we document it carefully — because that documentation builds leverage for any follow-on litigation your attorney may want to pursue.

What's the difference between a public adjuster and an appraiser?+

A public adjuster represents you across the entire claim — reviewing the policy, documenting damage, building the estimate, negotiating with your carrier, and advocating for every dollar your policy owes.

An appraiser is the impartial-role party each side names when the appraisal clause is invoked. An appraiser evaluates the loss based on the evidence and does not negotiate. William serves in both roles depending on what your file needs — but never both on the same claim.

Should I send a demand letter before going to appraisal?+

Often yes. A Demand Estimate — an independent, line-by-line scope of loss delivered with photo documentation and written support — is the lowest-cost, lowest-risk way to force a carrier back to the table.

Many carriers revise their offer once they see a defensible number in writing. If they don't, appraisal is still available, and now you have a documented record showing you gave them a fair chance to pay before the dispute escalated.

Can my contractor or family member serve as my appraiser?+

No. Louisiana law and every appraisal clause require appraisers to be competent and impartial. A family member fails impartiality on its face. A contractor who stands to be hired on the repair has a pecuniary interest in the outcome — which can get the entire award vacated by a court.

Your appraiser needs to be someone with no financial stake in the repair and no personal relationship with you. That is why licensed public adjusters and independent appraisers with insurance-side training are the standard choice.

What does Louisiana RS 22:1892 require for appraisal?+

The statute requires residential property insurance policies in Louisiana to include an appraisal provision. Either party can demand appraisal in writing at any point during a dispute over the amount of loss.

Each party then has 20 days to name an appraiser. The two appraisers have 15 days to agree on an umpire — if they cannot, a district court judge in the parish where the property is located appoints one. An award signed by any two of the three panel members is binding as to the amount of loss and enforces the policy's existing terms, limits, and deductibles.

How is an umpire chosen, and what does the umpire do?+

The two appraisers select the umpire jointly. They typically exchange short lists and agree on someone with the right credentials, experience on similar files, no prior representational conflicts with either side, and the availability to move quickly. If they cannot agree within 15 days, a Louisiana judge appoints one.

The umpire reviews both appraisers' evaluations and decides any items they could not agree on. William is available for appointment as umpire when both sides agree he is the right fit, subject to a conflict check and strict procedural separation under Louisiana RS 22:1706.

Still have a question we didn't cover?

Call (504) 408-6327 · Send a message

Three Paths Forward. One Free Review.

Whether you need documentation, a named appraiser, or a neutral umpire — start with a free review. We will tell you which path fits the file.

Call (504) 408-6327
or send us your situation

Tell us about your dispute
Three fields. We'll call you back the same business day.

No obligation. Your information stays with Equitas Claims Group and is used only to return your call.

William M Brannon LLC, doing business as Equitas Claims Group, is licensed as a Public Adjuster in Louisiana (License #799051). Case examples shown are selected files from the firm's Demand Estimate and denial-reversal work and do not constitute a guarantee of future performance. Individual claim outcomes depend on specific policy language, loss circumstances, and jurisdictional factors. Appraiser and umpire engagements are impartial roles under Louisiana RS 22:1892 and are subject to conflict check and strict procedural separation from any representational work. Fees and terms are disclosed in writing before engagement.

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